All of Payson was without power for 10 minutes starting at 5:55 a.m. Thursday when one electrical-line cross arm broke and fell on top of another near the U.S. Forest Service heliport.
"System crews came up from Phoenix and repaired the damage at about 6 o'clock last night," said Jan Parsons, interim area supervisor for Arizona Public Service. "But service was seamless to customers in the Rim country. They didn't see another outage or another blinking of the lights. We can make such repairs without interrupting power."
The Phoenix crews were summoned, Parsons said, because local APS crews "primarily work on our local distribution system everything behind the substation."
"We don't know why the cross arm actually broke in the first place, whether it was hit by lightning or what," Parsons said. "But the entire (area) was affected for about 10 minutes while we switched (areas). In other words, we switched from the Preacher Canyon line to the Childs-Irving line an alternate power feed which comes in from around the Prescott area. These days, we are able to almost immediately reroute our power when one of our own lines fails, and that's exactly what we did."
By Friday morning, Parsons said, "everything was back to normal and everything had been switched back to the way it's supposed to be."