The first contact one has at town hall is usually Senior Clerk Tracie Butler. She is the smiling face through the glass window and the high, girlish voice on the telephone.
Although her friends describe her as "sweet", Butler is no fragile flower and has triumphed over her share of adversity.
Butler, 33, initially came to Payson in the 1980s.
"I first came to Payson in 1988," Butler said. "My brother had a dry wall company out here."
Butler met her former husband in Payson and after they got married, they moved back to her native Nebraska.
"I grew up in Nebraska," Butler said. "I will never go back -- it's too cold!"
A few years later, she found herself back in Payson.
"We moved back here in 1995," Butler said, "and later got divorced."
After the divorce, Butler put herself through college while raising her three children. Being a single mother, according to Butler, can be a bit chaotic at times.
"I have three boys," she said. "It's very hectic sometimes."
According to Butler, her lucky break came in April of 2001 when she was hired by the town, but she still had a month of school left at Eastern Arizona College.
"In April 2001, I started working here and kept going to class so I would have enough credits to graduate," Butler said.
Butler not only graduated with an Associates Degree in office technology, but did so with honors.
Butler said she loves her job with the town and those she works with, including her boss, Town Clerk Silvia Smith.
"It's best job I've ever had," she said. "Silvia is the best boss I've ever had. It's great group of people."
After some tough years, Butler has earned a degree, landed a great job, and has even found someone to share it with.
"I got engaged on Valentines Day," Butler said, holding up her hand to display the diamond ring on her finger.
Butler's fiance, Dan Bailey, works for Energy West. The two met through a mutual friend.
Butler said she is the happiest she has ever been.
"I love everything about my life."
Name: Tracie Butler
Occupation: Senior Clerk
Employer: Town of Payson
Birthplace: Sidney, Mont.
Family: Sons, Matthew, Luke and Joshua. Fiance, Dan Bailey, his children, daughter, Shyanne, and son, Cody. Brothers, Calvin and Spencer and sister, Stacie.
Personal motto: The Golden Rule
Inspiration: My sons
Greatest Feat: Graduating from Eastern Arizona College with high honors.
My favorite hobby or leisure activity is ... Going to the lake -- any lake!
The three words that describe me best are ... According to my friends at work, sweet, friendly and feisty.
I don't want to brag but ... I'm the happiest I have ever been.
Luxury defined: Early retirement and lots of travel.
Dream vacation spot: Hawaii
Why Payson? Why the heck would I go back to Nebraska? I love Payson!