High Desert Dentistry Expands, Follows Trends


After five years as a renter and sharing office space, the men and women at High Desert Dentistry now have a new, custom designed office of their very own.

High Desert Dentistry opened the doors at its new Payson location, 409 W. Main Street, in September.


Welcoming patients, old and new, to High Desert Dentistry at 409 W. Main Street, are (front, from left) Kim Blazer, office manager; Michele Maupin, front office; Heather Hilgendorf, front office; (back, from left) Vici Johnson, dental assistant; Elaine Richardson, dental assistant; Candice Lloyd, dental assistant; Dr. Jason Ballou; and Kristin Wade, hygienist.

"We have about 1,000 square feet on the bottom," said Dr. Jason Ballou, one of three dentists at High Desert in Payson.

"Where we were renting was adequate, but it was always the intention to build," Ballou said.

He said the company took the time to build a patient load that would support the new site, then the land on Main Street was purchased a couple of years ago. Construction was started Nov. 2002.

The second floor of the building has two apartments, a two-bedroom and a three-bedroom.

"They'll be used by visiting dentists or maybe rented out," Ballou said.

Ballou is High Desert Dentistry's full-time dentist, Dr. Thomas Mattern, who owns the property, is in the office about three times a week and the group's orthodontist, Dr. Charles Wait sees patients once a month.

"We'd like to get another dentist here full time and another full-time hygienist," Ballou said.

Kristin Wade is currently the office's only full-time hygienist.

In addition to the three dentists and Wade, High Desert Dentistry has seven other staff members, for a total of 11 people working at the company.

"Everyone tells us how wonderful our new place is, how much lighter it is," Ballou said. "They talk about it not being confining. It's nice to have our own space."

Since moving into the new building High Desert Dentistry has increased its patient load between 20 and 30 percent, the doctor said.

Currently the practice has about 3,000 patients, according to Office Manager Kim Blazer.

Ballou said the new facility is not the only draw to the practice, "Our staff is knowledgeable and friendly and we stay on the forefront (of our industry)," Ballou said.

Both Ballou and Mattern recently attended a class at the Las Vegas Institute on a new technique with porcelain veneers, "redoing and designing smiles."

High Desert Dentistry's staff is up to date on the growing trends of minor straightening of teeth, without traditional braces; whitening teeth; reshaping individual teeth; hiding stains; changing bites; and more.

"We were doing all this before, but have expanded the scale (of our service)," Ballou said.

Call (928) 472-8400 for more information. High Desert Dentistry, 409 W. Main Street, Payson, is open from 8 a.m. to 5 p.m., Monday through Thursday, and from 9 a.m. to 2 p.m., Friday.

The Payson office is one of four operated by Mattern and his associates. The other offices are in the Phoenix area.

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