Problems with the Mount Ord communication towers put Payson's 911 service out of commission Sunday.
Della Bradley, support services manager for the Payson Police Department, said the service went out at around 8:40 a.m. and was back up at 12:49 p.m.
The police department's local telephone number, 474-5177, was still operational though, and officers were on the street, she said.
Lt. Don Engler said the loss of the service did not cause any real problems that he was aware of. Officers were put on the street to provide a point of contact for residents in case of an emergency, he said.
In addition to the 911 service, the police department also lost its long distance service.
There were other reports that Internet service was also out for awhile Sunday, causing some problems with automated teller machines and credit card transactions at Rim country businesses.
Jeff Mirasola, of Qwest media relations, said the transmitter tower went down because it became wet during last week's rains.
The area crew took nitrogen tanks up the mountain to dry it out and now a tower crew from Colorado Springs, Colo., is replacing it.
"Sometimes people use the towers for target practice, just like they do road signs, and if a bullet gets in there ... I don't know if that's what happened," Mirasola said.