The first year at 815 E. Highway 260 has been filled with growth and changes for the Payson Day Spa and Salon.
Owned and operated by Betty Horn and her family, the facility provides stations for independent hair stylists, as well as a staff of specialists who offer a wide range of tempting beauty treatments.
While the salon and spa has been on Highway 260 for only a year, the Horns have been in the business of pampering Payson residents for a total of six years. The family previously operated Payson Therapeutic Massage Center at 616 S. Beeline.
While the business thrived and grew at the Beeline location, it soon became apparent to the family they had to find a larger site. What started with a single massage room, expanded to two, then facials and a thermal sauna were added. When hair care followed, there was no more room.
Since moving to the new site -- the building that formerly housed the Payson Athletic Club -- the Horns have continued to add things to increase the satisfaction of their customers.
"We added Sandra ‘Sam' Blasko who does permanent makeup and makeovers," Horn said. "We have also brought in Gayle Bunk and Tanner MacRae as hair stylists, with Michelle Blaylock and Jamie Schulte as nail technicians with the spa."
Payson Day Spa and Salon offers not only hair, nail and facial care, plus massages and pedicures, there is a slenderizing wrap and sauna available.
"The women love the sauna," Horn said. "It's so relaxing. They come in for one and when it's done, they book another, and sometimes two, five or 10 more."
She said they are always looking for something better to bring to their customers.
"That's why we brought in Sam and the permanent makeup," Horn said. It is also why they have expanded the variety of massage therapies they have available. Many the massages now incorporate heated rocks.
Horn is a firm believer in taking care of customers.
"We have to take care of our customers to keep our customers," Horn said.
That care is appreciated too. Horn said a day doesn't go by without a client complimenting the work of the spa's aestheticians and massage therapists.
Horn wants to take care of the stylists and spa employees by providing a nice lunch room for them in the space she currently uses for an office. The extra room plans include a large massage room where couples or friends can enjoy a treatment and visit. A tanning room is another possibility, she said, as is another facial room and maybe a room for permanent makeup applications. Even before expanding into the extra space, Horn said she needs more people to work at the spa and salon. She said a third nail technician may be added soon and she needs about three more hair stylists.
"I've just been amazed by the quality of people who work here and the quality of our clients," she said. "I'm really blessed with the good people working here. And I want to thank everyone for the support they've given us."
Payson Day Spa and Salon is open 8 a.m to 6 p.m., Monday-Friday. and from 9 a.m. to 4 p.m., Saturday. Call (928) 474-6621 for more information.