Business Profiles (N Through R)


New Life Foundation

New Life Church and Literary Foundation is a nonprofit educational organization founded in the 1970s by inner-development and self-help author and teacher Vernon Howard.

Volunteer-run and nonsectarian, it is dedicated to sharing principles of authentic happiness and success as a human being.

Howard's teachings have enriched the lives of more than 8 million people worldwide. His books are used by doctors, psychologists, psychiatrists, counselors, clergymen, educators and people from all walks of life.

Human Behavior magazine says, "Vernon Howard is probably the clearest writer on these subjects in the English language."

Everything taught at New Life is in accord with the old-fashioned virtues of honesty, simplicity, independence, thriftiness, self-responsibility, cleanliness of mind, body, and spirit and pleasantness. The principles are truly inspiring because they are truly practical.

Headquartered in Strawberry, the foundation conducts classes on a regular basis throughout Arizona and in California and Colorado. Find out more about books, tapes and classes by calling (928) 476-3224, or by visiting the New Life Web site at

Hours of operation are 7:30 a.m. to 4 p.m. Monday through Friday, and 11 a.m. to 5 p.m., Saturday and Sunday.

Payson Athletic Club

The Payson Athletic Club offers a huge array of strength and cardio equipment, aerobic classes, tanning, personal training, child care, and our phenomenal MHAX III Health Plus program offered in partnership with the Mogollon Health Alliance.

Our philosophy is to promote and assist our community's excellence in health and fitness. Our target market is our friends and neighbors who want to improve their quality of life, their appearance, and their mental attitude.

In 2005 memberships at Payson Athletic Club hit a record high. Our professional staff took great pride in assisting more members than ever to reach their health and athletic goals.

In 2006 our staff will continue to partner with new members to get them launched into their new, healthy lifestyle. We will also be giving our veteran gym members the extra push they need to take them to the next level.

Kent and Louise Echols own and operate Payson Athletic Club. They were longtime members of the PAC before buying it in 2004. As avid gym-goers, they know firsthand what members want and need. PAC is the largest health club in the Rim Country, and the only club with in-house child care.

Our MHAX III Health Plus is the only Phase 3 physical therapy program offered in the Payson area. Specialized staff monitors blood pressure and oxygen intake of participants while they engage in cardiovascular/aerobic and resistance training. The program is located in a private setting within the facility.

Since we've been in business, our memberships have significantly increased. Our members are happy and satisfied because our staff is here to pamper and serve them. We plan on further expansion of the facility, exciting new classes and new innovative equipment. We will also be focusing more on nutrition counseling and weight loss.

We have a total of 34 employees, and our hours of operation are 4 a.m. to 10 p.m. Monday through Thursday; 4 a.m. to 8 p.m. Friday; 7 a.m. to 5 p.m. Saturday; and 9 a.m. to 5 p.m. Sunday. For more information, call (928) 474-0916.

Payson Care Center

Payson Care Center is committed to being the premier provider of skilled nursing care to the Rim Country. In September 2005, Payson Care Center celebrated its 20th year of providing quality care and rehabilitation services to our community. Payson Care Center has achieved accreditation from JCAHO, Joint Commission on Accreditation of Healthcare Organizations.

"Accreditation standards exceed federal and state requirements," says Marianna Kern Gracheck, M.S.N., C.N.H.A. C.A.L.A, executive director, Long Term Care Accreditation Program, Joint Commission. "Furthermore, because this is a voluntary program, accreditation represents Payson Care Center's decision to be recognized for its efforts to provide safe, quality care."

Payson Care Center desires to be the facility of choice in providing skilled nursing and rehabilitation services in our community. The staff provides physical, occupational and speech therapy.

Our executive director Sheila Wiggins joined Payson Care Center in July of 2005; since that time, she has implemented several new ideas and changes for the facility.

Due to the need of the members in our community, the therapy department will continue to grow in 2006. Our physical, occupational and speech therapists are meeting and exceeding expectations with both their in-house and outpatient needs. This year will also see a physical expansion to our therapy department, as well as upgrades and remodeling to the total environment.

Payson Care Center is owned by Life Care Centers of America, employs about 150 people and is open 24 hours per day, seven days a week.

One of the biggest changes in the business is the way that people in the community view nursing facilities. Most people believed that a nursing home was your last step preceding death, or the last option for an Alzheimer's patient. People in the community and surrounding areas have been educated, thanks to support groups, countless workshops, health fairs, and possibly through the experience of one of their own family members.

Nursing facilities serve many purposes. People can be admitted to a nursing facility to get well, through rehabilitation after a stroke, heart attack or a broken hip; some patients make use of our facilities to regain their strength after a bout with pneumonia or a major operation.

In the future, the need for skilled nursing will increase as our elderly populations increase. With the advancements that are being made in the medical field, people are living longer. Payson Care Center has made a commitment to change and adapt with the growing needs and changes within the health care field.

Payson Care Center is located at 107 E. Lone Pine Drive. For more information, call (928) 474-6896.

Payson Dental Care

Payson Dental Care offers cosmetic, implant and computerized dentistry, as well as full service orthodontics.

"Our office targets and caters to patients throughout the Southwest," said Dr. Chris Winterholler of Payson Dental Care. "We have offices in both Payson and Scottsdale."

In 2005 the practice became certified in neuromuscular dentistry and expanded its implant dentistry services. Winterholler and his staff will move into a new Payson office in 2006.

"We have pioneered and become nationally recognized as the only office in the U.S. doing implant and tooth restoration in a single visit with LBRBC 3D," Winterholler said.

Since he's been in business, Winterholler has seen a number of changes, including CAD/CAM dentistry, major advances in dental, implants, and the relationship of good dental care to good overall health.

He sees a very bright future for the practice. "The cosmetic and other dentistry we practice has the power to change patients' lives for the better," Winterholler said.

He also sees a bright future for Payson, the Rim Country and Gila County.

"Payson will grow as the Phoenix area grows," he said. "The next 20-plus years look very good for Arizona."

The practice has 10 employees and is open from 8 a.m. to 5 p.m. Monday through Thursday.

Payson Dental Care is located at 315 E. Highway 260. For more information, call (928) 474-2200.

Payson Driveline & Auto Service

Payson Driveline & Auto Service is now celebrating its 21st year serving Payson area residents. We are a full-service automotive facility; yet many people think that we only service drivelines. With the changing times in Payson, we, too, have decided to make some changes, starting with our name. Our new name will be "Automotive Specialists of Payson/Payson Driveline."

We are Payson's only AAA-approved auto repair facility, and the only ASE Blue Seal of Excellence repair facility. We're also a proud member of the Better Business Bureau of Northern Arizona. Owner, Sean Meares, is the 2005 "NAPA/ASE Technician of the Year." He is also the president of the Grand Canyon Chapter of ASA (Automotive Service Association).

As a NAPA auto care center, we have the NAPA nationwide "Peace of Mind Warranty." The NAPA preventive maintenance program helps to extend the life of a vehicle. If you have a new vehicle, we are able to maintain it and keep it under the manufacturer's warranty.

Our continued training helps our technicians keep up with the newer, more sophisticated vehicles. Technicians recently attended "Hybrid Electric Vehicle Systems" sponsored by NAPA Institute of Automotive Technology. They will be attending more training on light diesel trucks and will continue their training in other areas as well. It's important to us to keep up with the technology.

Last summer, we purchased an alignment rack and machine, so alignment services are now available on premises. As Payson continues to grow, we will continue to grow with it, by expanding our product lines and services. We are open from 8 a.m. to 5 p.m. Monday through Friday, and have six employees on our team to serve you.

It is, and always has been, our goal to have lasting/trusting relationships with all of our customers. We have some of the most awesome customers in the Payson area, and we thank God for each and every one of them.

For more information, call (928) 474-9330, or stop by 501 W. Frontier St., five blocks west of the post office.

Payson Jewelers

Payson Jewelers is a full-service jewelry store that has been serving Payson for 22 years. Robert Higginbotham is a direct diamond importer who travels annually to Belgium to hand-pick your diamond so you can get the best quality and value.

Payson Jewelers has a full-service repair shop. Jewelry repairs, restoration and custom designs are done on the premises, with a state-of-the-art laser welder, by experienced jewelers.

Payson Jewelers also buys, sells, trades and repairs old and antique jewelry and watches. When you have a special occasion, large or small, let Payson Jewelers help you find that perfect gift.

The store is at 240 E. Highway 260. The business is open from 9 a.m. to 5:30 p.m. Monday through Friday, and from 9 a.m. to 4 p.m. Saturday. For more information, call (928) 474-9126.

Plant Fair Nursery

Glen and Linda McCombs moved to the Rim Country in 1983 and opened Plant Fair Nursery, Inc. in Star Valley -- a shop dedicated to providing customers with quality plants, exceptional service, and a large selection at affordable prices.

Their full-time staff includes their manager Kathy, Conrad, Ani, Toby and John, all of whom are knowledgeable and dedicated to serving their customers. They are determined to provide their customers with gardening expertise and advice.

In addition, they have added a premium line of hot tubs, Beachcomber. They have a number of models displayed throughout the nursery.

Along with the tubs, Plant Fair carries water care products for hot tubs, including a non-chlorine, non-bromine system. Glen and Rob can answer your questions regarding the therapeutic value of moving water, what to look for when purchasing a hot tub, and how to balance the water.

If you enjoy a beautiful natural setting while you shop, visit Plant Fair Nursery. The Star Valley location is nestled among mature native ponderosa pines with a backdrop of natural foliage.

The staff is knowledgeable, and willing to help you select plants that will be the very best for you and your area. Along with their healthy plants, they offer a number of handouts that have information specific to this area on how to plant different varieties of plants and how to care for them. They also carry a lot of items to help maintain your existing yard and garden. They can help you to identify problems and insects. Just take in a sample and they will help you find a solution.

While at Plant Fair Nursery, be sure to visit the gift shop that also features a variety of fun and pretty home and garden gifts and accessories. Choose from indoor/outdoor stepping stones, plaques, desk-top fountains, Giggling Groceries, "Welcome" statuary, miniature-to-large wind chimes, little critters to sit on shelves, house plants and much more.

For the person who likes to garden with nature, Plant Fair offers bird feeders, gourmet bird food, bat houses, gift pack hummingbird feeders, flower bulbs, books and tools. You may want to consider a gift certificate in any amount for that special person.

For more information, call Plant Fair Nursery at (928) 474-6556.

Prudential Arrowhead Realty

Prudential Arrowhead Realty specializes in land, homes, lots, cabins, commercial, property management, rentals, foreclosures and investments.

"We are in the business of providing exceptional real estate services to our customers and clients in Arizona's Rim Country," said owner/broker Cliff Potts, who has owned the business since 1987.

In 2005 Prudential Arrowhead Realty opened a new property management office at 405 S. Beeline to better serve the owners and renters of Payson.

The company has 30 employees to serve clients from 8 a.m. to 5 p.m. Monday through Saturday, and from 10 a.m. to 4 p.m. Sunday.

"Since Arrowhead Realty started in 1980, Payson has experienced a tremendous growth of available services, especially in medical and retail," Potts said. In the future he expects continued growth by providing increased service levels, using better technology and leading-edge business practices.

Providing a brief economic forecast for the area, Potts said he anticipates a steady economic trend, supported by new residents moving to Rim Country.

Prudential Arrowhead Realty, LIC, is located at 609 S. Beeline Highway. For more information, call (928) 474-2337.

Prudential Arrowhead Realty, Kim Anderson

Prudential Arrowhead Realty's Kim Anderson is a full-time, full-service Realtor.

Her specialties include the Payson area, fine homes market, golf properties, mountain homes and second homes.

Anderson became a member of Fine Homes International in 2005, specializing in luxury homes.

She is expanding into luxury home sales in both the local and national marketplaces. Anderson is assisted in her work by three employees.

"Payson is becoming a large second home and vacation home market and I see it continuing as a popular secondary market," Anderson said. "(To meet the changing needs) we'll be adding more sales professionals who will specialize in representing buyers."

To find out more, visit Kim Anderson at Prudential Arrowhead Realty, 609 S. Beeline, or call (928) 978-9812.

Re/MAX Paradise Pines Realty

Re/MAX Paradise Pines Realty specializes in real estate marketing and sales throughout Payson and the Rim Country.

The company's business philosophy is treat people right. Its target market is all buyers and sellers.

Re/MAX offers services in 62 countries and has nearly 115,000 agents. The number of employees working at Re/MAX Paradise Pines Realty is 19, including agents. The business, located at 906 S. Beeline Highway, is open from 8 a.m. to 5 p.m. Monday through Friday; from 9 a.m. to 5 p.m. Saturday; and from 10 a.m. to 4 p.m. Sunday.

"The business of buying and selling property has become more complicated," said Will E. Dietz, associate broker with Re/MAX Paradise Pines Realty. "Fifteen years ago, it was a one-page contract. Today, you could have as many as 20 pages."

As for the future, Dietz said he sees increasing property values, due to the limited private property available for sale.

For more information, call (928) 468-8613.

Realty Executives

"Our goal is to achieve the highest level of customer satisfaction in providing real estate services," said Sally Cantrill, owner/broker of Realty Executives.

"Not only do we want to help people buy and sell real estate, but we want our clients to know they can call us anytime for any questions they may have on the community, real estate, or simply where to go for a particular service.

"We want to be our client's source for information. As working owners and brokers, we have a different company plan than most. As working owners, the executives we hire will share in the expenses of the corporation, giving them more of a voice as we grow."

Serving the entire Rim Country, owners Steve and Sally Cantrill have the property that's just right for you.

"We offer a full line of real estate services from re-sale residential, new homes, horse properties, golf community property and commercial," Sally said.

Growth is inevitable, and with 10 executives, Realty Executives has the staff and talent to handle your needs.

"As owners of Realty Executives Payson and the Pines, we continue to grow our company," Sally said. "We want our team of executives to be the most professional, well-trained and experienced in the Rim Country.

"We continue to see a steady, but controlled growth, interest in Payson as a second home market and people relocating from various areas of the United States for a more relaxed living style in an environment that brings fresh air and easy access to the metro area of Phoenix.

"We see our business as one of the top and foremost respected companies in the Payson regional marketplace.

"We know that the buyers and sellers want a high level of professionalism, and that is what we expect from our agents. Therefore, not every Realtor can become an Executive."

Contact Realty Executives from 8 a.m. to 5:30 p.m. Monday through Saturday, and from 9 a.m. to 4 p.m. Sundays at 611 S. Beeline Highway. For more information, call (928) 474-4401.

Rim Country Cellular

Rim Country Cellular offers Verizon cell phones and service and all accessories for all cell phones. We also offer satellite dish service -- Dish Network and DirectTV to Payson and surrounding towns -- Pine, Strawberry, Round Valley and Rye.

"We remodeled our store (in 2005) to make it more efficient and service our customers faster," said owner Susan LaBonte. "Rim Country Cellular has been in Payson since cellular was available -- 11 years now. I have managed it from the beginning, and now have owned it for five years. We have seen a lot of change in phones and service. I think Verizon has put the most money into this market and has the best service out there. I believe you pay for what you get. I could sell other carriers, but nobody compares to Verizon."

The company has four employees and is located at 311 E. Highway 260. The business is open from 9 a.m. to 5:30 p.m. Monday through Friday, and from 10 a.m. to 4 p.m. Saturday.

Since LaBonte and Rim Country Cellular have been in business, cell phones have become smaller and have much more capability. All new cell phones are now 911 capable. This means that if you call 911 they will be able to locate you in an emergency. Some of the cell phones now send video and text messages. Voice activation is a feature where you can say the name or number and the phone will call for you.

"I see the phones and technology just getting better (in the future) because cellular will just get better and better, and I believe one day families will no longer have home phones," LaBonte said.

For more information, call (928) 474-4744.

Rim Country Health & Retirement Community

Rim Country Health & Retirement Community offers skilled nursing; Alzheimer's/dementia care; behavioral management; physical therapy; occupational therapy; speech therapy; long-term care; short-term respite care; hospice support; independent living apartments; and community meeting rooms.

Rim Health's mission is to provide a full complement of care services, offering quality, compassion, integrity and expertise. The staff and facility are available as a comprehensive resource for local and extended communities.

The staff and administration are committed to building lasting, healthy relationships. Their goal is to provide a safe, healing environment in which the facility's residents and staff may grow to their full potential. Our foundation is respect for the dignity of every life, and gratitude that we have an opportunity to serve.

This (2005) is the first year of owner-operated management under the new name of Rim Country Health & Retirement Community. With the name change, came new personnel, such as the new director of nursing, Ellen Aldrich, and new assistant director of nursing, Roberta Bayles, as well as many other experienced professionals for a newly dynamic and integrated organization.

The secured behavioral management wing opened in April 2005. New staff training and development programs were also instituted. New and specialized equipment were added in the nursing department to enhance resident care and comfort. Insurance and long-term care contracts were augmented to provide services to a wider range of individuals.

Rim Health expanded and developed its in-house rehabilitation department offering physical, occupational and speech therapy. It also installed a facilitywide wander-guard system, allowing residents with wandering tendencies to maintain independence within the facility while assuring them additional protection and security.

A transportation van, wheelchair compatible with lift, was added for the benefit of the residents.

Future plans for Rim Health include continued refinement and expansion of all services; building and equipment upgrades; development of diverse specialty programs; continued staff development; community service outreach and support.

Rim Health is a privately owned and operated facility and Payson's only full service "campus of care" consisting of skilled nursing, rehabilitation, long-term care, short-term respite care, hospice support, independent living apartments, community meeting rooms. One of Payson's most significant employers, Rim Health currently employs 103 people.

Its remodeled apartments -- with kitchenettes installed in some, paint, new carpet and additional improvements in others -- are available to clients who still wish to enjoy independent living, but need some assistance to stay safe and healthy.

Rim Health has the area's only behavioral management wing offering support and care for individuals whose behavioral needs render them inappropriate for a general skilled nursing population, but who do not qualify for high level psychiatric facilities.

The eight-acre campus of Rim Health offers spacious outdoor courtyards with gazebo areas for resident activities, family meetings or to enjoy reading outside in Payson's wonderful climate. Courtyard and apartment roses offer fragrant beauty for all to enjoy.

Transportation is provided to a large geographical area within Arizona for resident admissions, discharges and doctor appointments.

In 2005, Rim Health more than doubled its resident population and staff. It increased its service outreach and the facility grew considerably toward its full potential.

"We are very appreciative of the support and encouragement from our local hospital, physicians, local businesses and individuals," said Pia Wyer, director of marketing for Rim Health. "We are very pleased to see a greater spirit of cooperation between businesses and support organizations, all working together for the good of our community at large.

"As for the future of the company, we envisage the opportunity to serve a greater number of residents and the continued expansion of our expertise, specialty programs, and foundational relationships," said Wyer. "We look forward to finding new ways to be of service to the larger community and to offering employment to a greater number of individuals as our business expands."

Rim Country Health & Retirement Community is at 807 W. Longhorn Road. For more information, call (928) 474-1120.

Rim Country Regional Chamber of Commerce

The big wheels of progress keep on turning in the Rim Country.

Last year, Payson's economy revved up: new businesses came to town, housing went through the roof and new construction kept the town growing.

Tina Bruess, executive director of Rim Country Regional Chamber of Commerce, knows the hustle and bustle in, out and around Payson better than just about anyone else.

Bruess knows tourism; she said visitors accounted for a large portion of the area's economic activity.

The chamber welcomed 22,922 visitors to its visitor center in 2005. Fifty-seven percent of those tourists hailed from Arizona, the others came from all over the United States and as far away as Germany, the United Kingdom and the Far East.

Bruess also noted a marked interest in the Rim Country as a place to settle down. The chamber sent out 657 relocation packets, 515 tourist packets and produced 60,000 handouts for visitors.

The chamber teamed up with Payson Unified School District again last year in support of the Arizona Academics Scholars program. The program works to bolster Payson's future workforce. By partnering with area businesses and school volunteers, the program encourages students to complete challenging courses during high school. The goal of the program is to better prepare students for future careers and educational goals.

The chamber also worked with the Payson Regional Economic Development Corporation.

"The group directs its energies at six focal points," Bruess said. "Business recruitment, business retention and expansion, tourism and recreation, partnerships (generating and maintaining relationships), creating a climate conducive to business, and internal operations."

The two wooed representatives from the health care and biotechnology fields in hopes of attracting more and higher paying jobs to the area.

The chamber also continued to work on developing the Payson Event Center. If constructed, the 36-acre hotel and conference center would be a coup for Rim Country tourism and business opportunities.

Rim Furniture & Appliance

Rim Furniture & Appliance offers new Franklin recliners; new Crosley appliances, featuring 10-year warranties; new, quality bedding; and the best used selection in area.

The philosophy of the business is to maintain inventory of quality products at reasonable prices, so your average person won't have to go to the Valley to save dollars.

In 2005 the company expanded its recliner line and now includes three different manufacturers. It also augmented its bed line to include no-flip pillow tops.

Rim Furniture & Appliances has operated for 17 years in the same location. "We're the only ones in the area selling reconditioned appliances with a warranty," said owner Steve Glissendorf.

The company has two to three employees and is open from 9 a.m. to 4 p.m. Monday through Saturday.

"(Over the years we've been in business we've seen) The Big Box stores have put a lot of small businesses out of business. I think people still like to deal one-on-one when they can," Glissendorf said. "We can stand behind our reputation and longevity. Word of mouth is still important."

Glissendorf expects his business and the community to continue to grow and prosper as long as our water supply holds up.

Rim Furniture & Appliance is at 4305 E. Highway 260, Star Valley. For more information, call (928) 474-9322.

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