Visiting Company To Offer Work-From-Home Option


WillowCSN, a company that provides call center services without call centers, is making a presentation for potential Rim Country employees this weekend.

Barbara Ganz, executive director of the Payson Regional Economic Development Corporation, said the company will have a program from 10 a.m. to noon, Saturday, March 25 in Room 301 of Gila Community College.


Angie Selden, Willow CEO

The company was started in 1997 and has been profiled by National Public Radio, CBS and the Wall Street Journal.

A current employee of the company and graduate of Payson High School, Jessica La Flesch, now makes her home in the Valley, but wanted to bring the company to Payson "as a means of keeping people here," Ganz said.

The employment opportunity would be suited for young parents who need to stay home with their children or the retired who would like to return to work part-time.

Based in Florida, WillowCSN is considered both an innovator and leader in the virtual contact center industry. Virgin Atlantic Airlines is one of the company's clients.

Its client list also includes a number of large Fortune 500 companies.

In one profile article, the Willow chief executive officer said, "All it takes is the right computer and telephone equipment."

Another Arizona employee, Crystal Gilot of Sierra Vista was quoted in a Jan. 23 BusinessWeek article, saying she earns an average of $15 an hour. From larger clients she often earns more than $20 an hour.

The article reported the average income for "agents" is between $10 and $15 per hour.

Agents are paid only for the time spent on the phone, which is monitored by technology.

The informational meeting is from 10 a.m. to noon Saturday, March 25 at the Gila Community College, Room 301.

For additional details, visit the Web site,

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