Payson's PostNet store is among the franchise's highest earners in the nation.
"We were number six in sales for 2005 and right now we are sitting at number five in sales for 2006," said Diane Enos, who owns and runs the business with her husband, Ed.
There are more than 500 PostNet stores in the country.
When they bought the business in October 2001, it was not even in the top 100 for sales, Diane said.
They attribute their growth to their customers.
"Our customer base is fantastic," Diane said. "A great percentage of our customers are businesses from throughout the Rim Country."
Because of that growth, the couple has decided to move their current location -- an 1,100 square foot space in the Ponderosa (Safeway) Village Shopping Center -- to a new 4,000 square foot, two-level building they are constructing at 1000 N. Beeline Highway in Payson.
The top floor will be the retail portion of the business, while the bottom level will be set aside for production.
With the new building, PostNet in Payson will be expanding its services as well.
The new store will offer customers additional workspace, computer stations, added printing and copying services and wide format color. The store will include a bindery department, which will provide cutting, folding, perforating, scoring, tabbing, numbering, collating, bookbinding and other services.
They were able to purchase most of the bindery equipment from Robert Alundry of Mesa.
The PostNet company franchises have two basic designs, Diane said. One is what they have now in the leased space; the other is what will be featured in the new building.
The new store's interior design will be modeled after the company's "Gen X" design, which utilizes bright colors and contemporary graphics and signage.
"It will be a flagship for the company," Ed said.
While expanding the printing business, Ed and Diane will continue providing mail services. Payson's PostNet is an authorized UPS, FEDEX and USPS center with shipping and mailing services. PostNet also offers fax service, private mailbox rentals, key duplication and notary services.
Currently, the company has eight employees. With the expansion, Ed and Diane hope to have 20 people working for them.
"We need them now, but we keep falling over one another with the few we have," Diane said.
Staying with PostNet for the move, which will be in the spring of 2007, is store manager, Tammy Stevens.
"She has been with us since the start and is the best customer service person in town," Ed said. "We will have Becca with us, too. She is really the reason we are building the new store. She needed the space." (Becca is the PostNet company pet, a loving Weimaraner.)
Ed and Diane came to Payson from Albuquerque, N.M. in the spring of 2001 and are both very involved in the community and Rim Country Regional Chamber of Commerce.
Payson's PostNet store opened in 1999.
PostNet is open from 7:30 a.m. to 6 p.m. Monday through Friday and from 9 a.m. to 3 p.m. Saturdays. They may expand Saturday hours once they are in the new building, Diane said.