Siblings Dan and Rob Shover have moved their vehicle repair business, Coyote Auto, Truck and RV from Star Valley to Payson's Main Street.
The mechanics gave the building at 310 W. Main St. a new facade and the first truck drove into the service bay on Dec. 2, 2006.
"We bought this building, so we plan to stay for a while," Dan Shover said. "We are enjoying the whole atmosphere of Main Street. There are neighbors to say ‘hi' to, and we would like to be more involved in the community and events."
The Shover brothers and their three employees are closer to most of their customer base. Plus, on Main Street, they have more space to meet the vehicle repair and customization needs of those customers.
Stan Jones dropped in with "a problem Dan's going to fix in 30 seconds," he said. The two brothers stepped outside and looked at Jones' Ford Explorer. A minute later, they were back in the shop.
"Now, that's what I call service," Jones said. "Dan fixed my door that wouldn't open, in 25 seconds. I haven't stumped him yet."
With his door working properly, Jones made plans to bring his wife's Explorer in for service.
"Taking great care of your customers is half the battle in business," Dan said, although he admits to working harder as a business owner and mechanic than he ever did as a mechanic.
Word-of-mouth is behind Coyote's success, Dan said.
"Do quality work and people sit down at fish fry on Friday and say, ‘I got my car fixed over there and they treated me quite well'," Dan said. "That's how Payson's always been."
For Dan, ownership of Coyote means he can talk to his customers one-on-one and work on his Jeep without asking permission.
An eight-year age difference separates the brothers. When Dan and Rob were growing up in the Valley, they never dreamed in 2001 they would open a business.
"The partnership works because we can speak our minds to each other and not worry," Rob said.
The brothers have more than 30 years of experience between them, working on trucks, cars, RVs and anything "with wheels, pretty much," Rob said.
Bumper to bumper, the mechanics of Coyote service engines, transmissions, brakes, air conditioning and heating units.
Coyote's technicians are ASE-certified (Automotive Service Excellence) certified and the facility has the Tech Net Professional Repair designation from CarQuest.
Coyote mechanics can install lift kits and make custom fabrications (such as roll cages and bumpers) for Jeeps and off-road vehicles.
Coyote Auto, Truck and RV repair is now located at 310 W. Main St. in Payson. Call (928) 472-1100. Hours are 8 a.m. to 5:30 p.m. Monday-Friday, 8 a.m. to 12:30 p.m. Saturdays.