So, your power was out for 30 minutes or so Monday afternoon? Count your blessings. Jan Parsons, manager of the Payson district APS office, said 2,945 customers in the north parts of Payson and the outlying forest communities were without power for 4 hours.
"The power outage was caused by a broken crossarm," Parsons explained. She said a crossarm is the wood piece on the large power poles on which the wires rest. She did not know what caused the break at press time.
The break resulted in the 69KV (main line feeding into Payson) going out. The break was between the Preacher Canyon and Tonto substations, Parsons said.
On average, most customers were without power between four and 15 minutes, she said. In the Pine and Strawberry area, the power was out for about two hours.
"We did our best to transfer the load, but it's simply too much strain on the system," Parsons said. "We rerouted the 69 from the Preacher Canyon substation to a 69 out of Strawberry, but that line is too small."
She said APS is working to provide alternate backup systems in the future.