The Veterinary Healthcare Team of Arizona recently honored the staff at Star Valley Veterinary Clinic as the top health care team in the state, beating out larger clinics.
Owner and veterinarian Alan Hallman said this is the first time that he knows of that a smaller, rural clinic has won.
“I’m really happy for the staff,” Hallman said of the award. “They make my job so easy and they put in so much extra time outside the office either at charitable events or with homebound clients.”
Hallman credits his team of five certified veterinary technicians (CVT) for the win.
In most veterinary offices, there is usually only one CVT, but Hallman said he believes in having a highly qualified staff. The only person on staff not licensed is the receptionist.
“The No. 1 reason for our high service has always been the quality of our staff,” he said.
Besides the staff, Hallman credits the win to the quality of medicine offered, charitable work and the individual attention to clients.
Each staff member donates their time to charity fund-raisers, health care conferences, Payson schools and at the Humane Society of Central Arizona (HSCAZ).
Since Hallman opened his practice in May of 1985, he has worked closely with the HSCAZ, providing animal examinations, vaccinations, blood work, spaying and neutering, dental cleaning and medications at either a reduced cost or free.
“I think it is important work,” he said.
Staff members frequently make house calls, picking up animals, dropping off food or medication and even treating pets in-home.
“We are continually trying to go the extra mile in and outside our practice.”
The clinic, at 103 S. Walters Lane, offers a host of services including dental, emergency care, rehabilitation, lab services, in-house pharmacy, preventive care, radiology and boarding facilities.
For more information, call (928) 474-9605.