Social Security Questions And Answers



Question: How do I show proof of my Social Security benefit amount?

Answer: Here are four ways:

• You can use your SSA-1099 form as proof of your income if you receive Social Security benefits;

• You can use your annual notice that tells you your benefit amount for the year as verification of your current benefits;

• The fastest, easiest, and most convenient way is to go online and request a Proof of Income Letter at; and

• You may call Social Security’s toll-free number, 1-800-772-1213 (TTY 1-800-325-0778), between 7 a.m. and 7 p.m., Monday through Friday.

Question: I understand that by 2013 I will not be able to continue receiving my Social Security payments by paper check. What are the benefits of using direct deposit?

Answer: The benefits of using direct deposit are:

• It’s safe;

• It’s secure;

• It’s convenient;

• There are no checks to be lost;

• You are in control of your money; and

• You will get your benefits on time, even if you’re out of town, sick, or unable to get to the bank.

You choose the account where your Social Security payment is deposited. If you don’t have a bank account, you can use the Direct Express prepaid debit card to receive Social Security, Supplemental Security Income (SSI), and other federal benefit payments. With this card, you can make purchases, pay bills, and get cash at thousands of locations nationwide. Learn more about direct deposit and Direct Express at


Question: What’s the easiest way to apply for retirement benefits?

Answer: You can apply for retirement benefits using our online Retirement Application at It’s fast, easy, and secure. There are no forms to sign and usually no documentation is required. Social Security will process your application and contact you if any further information is needed.


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