Question: Is it true I must now receive my benefits through direct deposit?
Answer: Anyone applying for benefits on or after May 1, 2011, is required to receive payments electronically, while those already receiving paper checks will need to switch by March 1, 2013.
If you don’t have a bank account, you can get your benefits through the Direct Express debit Mastercard. Switching to electronic payments is fast, easy, and free at www.godirect.org.
You also can call the U.S. Treasury Processing Center’s toll-free helpline at 1-800-333-1795 or speak with a bank or credit union representative or contact Social Security for help.