Rim Country Health and Retirement Community is among an elite group of skilled nursing facilities. For the second year in a row, the State of Arizona has given the facility a 100 percent quality rating.
The rating is the result of an inspection, which looked at every area of the nursing home, including the environment, food, activities, facility and more.
Owner Harvey Pelovsky recently talked with the Roundup about the inspection and rating.
“Each facility in the state is inspected every 15 months. The state comes in with the objective to find problems and deficiencies,” he said.
The facility’s personnel must then submit a plan of correction for any citations and make the required improvements within 30 days.
“In my 30-plus years in the business I have never known of any facility to have two years with no deficiencies. A director of nursing at another facility asked if I knew how few get this kind of rating,” Pelovsky said.
Rim Country Health & Retirement Community has actually earned an “A” rating for three consecutive years, he said.
It had a 94 percent in 2009, 100 percent in 2010 and now another 100 percent for 2011.
Pelovsky said the inspection team generally consists of four to six people and they show up unannounced and spend a week inspecting the facility. While Rim Country Health was given 100 percent on its quality inspection, there were still a few minor improvements needed, he said.
Rim Country Health currently has 103 patients, with a capacity for 109. When Pelovsky took over in 2005, there were only 29 residents. The center employs 140 staffers.
Over the six years Pelovsky has been with the facility, many improvements have been made.
He said between $300,000 and $400,000 has been invested to improve the building, property and parking lot. Staff has been increased; policies and procedures were put in place for every department; and it has become fully computerized.
Pelovsky said the patient charts are even computerized, which the state really likes as it makes information easy to retrieve.
Discussing how Rim Country Health went from 29 patients in 2005 to near capacity now, Pelovsky said it was a matter of sitting down and looking at the services provided and what was needed.
“I visited hospitals and Indian Health,” he said. The goal was to see what services the community lacked and what was needed for the region.
As a result, the name of the facility was changed from Manzanita Manor to Rim Country Health and Retirement Community to show its broader service area. It added both a behavioral unit and an Alzheimer’s unit, made space available for dialysis services and added outpatient therapy.
The facility has space available for community use and a number of organizations meeting there.
“We want to be part of the fabric of Payson,” Pelovsky said.
For more information, call (928) 474-1120.