The Grinch is stealing Christmas — at least he might be filching packages left on doorsteps in Payson.
As a result, the Payson Post Office has revived its policy of not leaving packages on the doorstep.
“It’s always been (Postal) policy to not leave packages without written consent,” said Payson Post Office Station Manager Pam Campbell Vincent, “but because this is a small town, we let the rules lapse.”
A rise in complaints about packages gone missing has prompted the station manager to enforce the national policy.
“If a package is missing, I assume three things,” said Vincent, “A carrier put it in the wrong place, a customer got it, but claims it’s missing trying to get another, or it was actually taken.” Either way, the post office isn’t responsible for the missing package. So Vincent wrote a letter informing customers if they want to have packages left, they must have something in writing on file. It all comes down to liability, said Vincent.