Pine Runs Out Of Drinking Water - Pine Strawberry Water Improvement District Water Quality Notice


Water Quality Notice

The PSWID is currently having difficulty maintaining a consistent supply of water in the system due to several factors, including extreme temperatures and related water demands combined with some mechanical issues and the water levels in source supply wells. This situation is causing issues with both the overall water supply throughout the District as well as water quality in limited affected areas.

The most significantly impacted areas are the Following Subdivisions

  • SMS1-Strawberry Mountain Shadows 1 CPE-Cool Pines Estates
  • SMS2-Strawberry Mountain Shadows 2 BH-Berry Hill
  • PMT Acres-Pine Mountain Acres PC-Payson Concrete
  • WOGL2-White Oaks Glen 2 WOGL1-White Oaks Glen 1
  • P-1 Portals 1 CH-Cypress Hills
  • PCC-Pine Creek Canyon SH- Strawberry Hollow
  • VVH-Valley View Home sites PWH-Pine Wood Haven

If you are unsure what subdivision you are in please look at your bill : your service address indicates what subdivision you are in.

If you have a home or business in the affected area, it is recommended you do not use water for any purposes, particularly drinking, cooking or bathing, until further notice. If there is an infant in your home, do not use the water to prepare formula. If you use any medications that are prepared with water, do not use the water to prepare the medications. PSWID has made arrangements to provide bottled drinking water to customers located in the affected areas. If you do not have service within the affected areas there is currently no need for supplemental drinking water and PSWID asks that you refrain from obtaining available bottled drinking water to help ensure it is available for those who need it.

Drinking Water can be picked up from 7 AM to 8 PM at the PSWID Office located at 6306 West Hardscrabble Rd.

Conservation Notice and Requirement to Initiate Curtailment of Water Use.

With the increased challenges we face to ensure an adequate water supply for the entire community, ALL PSWID customers are asked to curtail water use as much as possible. Please do not water lawns, fill swimming pools, wash vehicles or laundry, or engage in any other non-essential water use until the situation is resolved. Please also be on the lookout for and report any leaks or other signs of water loss in your area. The PSWID is working as quickly as possible to return service to normal. Once repairs are complete, we will conduct sampling throughout the district to ensure the safety of the water supply prior to resuming normal service.

At this time, we anticipate this situation will last at least for the next 24-48 hours.

The latest updates and additional information will be posted on the District website at You can also call the District at 928-476-4222, although due to call volume, we ask that you call only for emergencies or to report leaks. Those in affected areas will be receiving specific additional information as appropriate.

For questions about health- or water quality-related issues, please contact:

• Gila County Health Services, (928) 402-8802

• Arizona Department of Environmental Quality, (800) 234-5677


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