There must be something in the sauce. After 25 years, Payson’s Pizza Factory is still going strong.
The restaurant recently celebrated the quarter milestone with a party, celebrating the loyal customers and employees that have been the key to the restaurant’s success, the owners said.
“We believe being in business 25 years has a lot to do with the quality of our product, giving back to the community, and showing our customers that they are appreciated,” said owners Rodney and Gail Dahlman in an e-mail.
The Dahlmans bought Pizza Factory in 2000 from original owners Jack and Linda Chambers, who opened the restaurant in 1988.
Gail worked for the Chambers for five years before taking over the business.
“When we took over, we tried to honor the original owners by keeping things as much the same as possible,” she said. “We did get conveyor ovens and computers to assist with delivery, but we still make everything daily for a fresh product just as we have over all these years.”
The restaurant has remained a family business. The Dahlmans’ daughters, Renee and Megan, run daytime operations and their husbands, Matt Sharman and Samuel Woods, help with pizza delivery.
The Dahlmans say they consider all of their employees like family.
Many are in high school and for most, it is their first job.
“We believe it is our job to help them work as a team, learn to treat the customers with kindness and work hard,” they said. “It’s a great learning experience as they start out their working lives.”
Some of the standout employees include Zachary Horsley, who is going on seven years with Pizza Factory, and John Rockwell, who has been tossing pizzas for 16 years.
“Without this family of workers and our loyal customers, we wouldn’t be the store we are today!”
For more information, call (928) 474-1895.