Brooke Utilities will no longer provide water to Rim Country residents after selling Payson Water Company and other units to Colorado-based Pivotal Utility Management.
Brooke has generated controversy and lawsuits for years in Rim Country, with building moratoriums, service complaints and summer hauling charges.
Pivotal owner Jason Williamson confirmed the sale, but said he was “too busy merging companies” to make any other statements before press time. He did say he plans to be in the Payson area next week to work on details.
Sources close to the sale said the deal closed the last week of May and Pivotal would now serve the communities of East Verde Estates, Flowing Springs, Mesa del Caballo, Whispering Pines, Deer Creek and Geronimo Estates.
Pivotal’s Web site www.pivotalcompanies.net says the company offers services as a complete water and sewer company in addition to management and consulting services. The utility serves small- to medium-sized communities.
The Web site lists companies throughout Arizona it manages and owns.
In the Rim Country, Pivotal already operates the sewer/water reclamation service for the Houston Creek Landing area in Star Valley and the Wood Canyon Ranch area east of Payson off of Highway 260.
The company provides on-site operations, inspections, accounting, risk management, billing, customer service and reports to regulatory agencies for Rim Country communities.
Pivotal also provides water services to North Ranch Utilities near Congress, Ariz. Mostly, the company provides water treatment services in Overgaard, San Manuel (near Tucson), Cordes Junction (in Yavapai County), and Cottonwood.
Brooke has a reputation in the Rim Country for poor service, high fees, water outages, broken down equipment and ineffective customer service.
The town of Star Valley and the Pine-Strawberry communities opted to create their own water companies instead of remaining under the thumb of Brooke Utilities.
Pivotal might have also purchased the Navajo Water Company that has systems in Show Low and Heber.
A sister company, JW Holdings, reportedly also purchased water systems in Tonto Basin and Roosevelt in conjunction with the purchase of the Rim Country systems.