March 9, 2012
The majority of consumer complaints to the Arizona Department of Weights and Measures center on the belief that a pump did not put out enough gas, but the vast majority of pumps inspected are calibrated correctly.
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Consumers serve as eyes and ears for inspectors
With gas prices soaring, motorists want to get every drop for the dollar. So to help out, the Roundup asked for two years worth of state inspection records for filling stations in Payson to find out which miscalibrated pumps have ripped off customers. The results: pumps at four stations have given customers less than they bought — but then another five pumps gave customers more gas than they paid for. In addition, inspectors dinged most stations in town for maintenance issues. An official with the Arizona Department of Weights and Measures said station owners fix most issues soon after an inspection to avoid fines and possible shut down.