Experience and customer feedback are fine-tuning the Beeline Bus service. Six months into the program, the Payson Senior Center has refined the routes.
Starting July 8 there will be new stops added and others removed.
“From the moment we launched, we have known that there would need to be tweaks to our route system,” said Suzanne Kammerman, Payson Senior Center director of operations. “With the information we had at the time, our original routes began the first part of December serving our communities. It’s now been six months of tracking ridership and stops and with that information we were able to create, what we believe, are significant improvements to the entire system.”
Changes include more stops and expanded routes, easier to read maps and trained operators to help passengers find the easiest and fastest way to get to their destination.
The Payson Senior Center recently hired a new transportation specialist, Michael Hernandez. Hernandez brings some 20 years of transit experience to the Beeline Bus.
Hernandez audited the original route system and created new red and blue routes. He also implemented additional operator/driver training and safety procedures.
The public is invited to a Beeline Bus launch event at the Payson Senior Center on July 5 from 11 a.m. to 1 p.m. Light refreshments will be served.
The new routes go live July 8.
“Our goal is to make the Beeline Bus the friendliest, safest and most reliable bus system in Arizona,” said Kammerman.
Kammerman thanked the public for their support of the bus system and said they continue to encourage feedback to make changes/updates as necessary.
“Starting in the fall we hope to have half-a-day routes on Saturdays,” she said. “More information on that possibility will be available soon.”
$1 adults; 50 cents for seniors 60+ and children 5-17; and children under 5 are free with a paying adult. A monthly pass is $40 for adults and $20 for seniors and youth.